Support

Email support@teamcalendar.pro. A person reads every message.

Texts

How do I stop the texts?

Reply STOP to any TeamCalendar.pro text. You won't get texts from any team after that. Reply START to get them again.

I replied to a text and the coach didn't answer.

Team texts are one-way. Replies never reach the coach or the other families. Call or email your coach directly.

Why don't I get texts when my partner does?

Text alerts are part of the Family plan, and up to two contacts per player get them. Check that your partner shares your Family plan through Family Sharing or Google Play Family Library, and has turned on text alerts in the Player app.

Calendars

How do I get games on my calendar?

The TeamCalendar Player app puts them there for you. When you first open it, your phone asks to let Player use your calendar: choose Allow Full Access. Every game for the players you follow is added, and moved or cancelled games update on their own.

I chose Don't Allow. How do I turn it on?

Open your phone's Settings, find Player, and turn on Calendars. Then in Player, open Notification preferences and turn on Put games in my calendar. The app works without it; your calendar just isn't updated.

Scores

The score is wrong.

Coaches can enter a different score or reject it within three days of the game. A rejected score goes to the league owner, who decides.

Billing

How do I cancel?

The Manager app is free, so there's nothing for coaches to cancel. Families manage the Family plan in their App Store or Google Play account.